Guest Booking & Cancellation Policy
All services require a booking deposit to book and reserve appointments.
Guests are allowed to book there appointments online or over the phone.
Your Credit card information is required at booking.
Grace period: Guests have a 15 minute grace period from there appointment start time.
Arrival after grace period are considered a walk in and will need a whole new booking.
Blowout Package Holders: Appointments must be book over the phone.
Blowout packages are non refundable, Transferable or exchangeable after purchase. Blowouts packages are only good for one year. They do not roll over to the next year.
Booking deposits are not needed.
Cancellation & Reschedule Policy
Guests can cancel 2 hours before there appointment only. Deposits will be refunded.
*SAME DAY APPOINTMENTS: IF YOU BOOK YOUR APPOINTMENT 1-2 HOURS PRIOR, THERE IS NO CANCELLATION PERIOD TO CANCEL OR RESCHEDULE.
Package Holders: Have the same cancellation period from The time they book.
Any cancellations or rescheduling after the 2hr period result in the loss of the deposit.
No Call, No Shows lose there deposits.